Technical Writer, Content Strategist & Process Designer

Examples of my work:

Event Reporting

See my Medium.com page for examples of my event report writing style.

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Zoning Lookup Tool

The process and creation of an address lookup tool that:

  • was built in response to one of the public’s most frequently asked questions

  • serves to provide source of truth information at the address level

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Press Release Editing

This writing sample depicts my comfort with restructuring a technical consultant’s writing, so that the press release ultimately:

  • has a clear lede

  • conveys appropriate context, action items, and timelines to the reader

  • omits jargon and confusing filler statements.

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Playbook Writing

This playbook was the culmination of my documentation research for the Residential Zoning Plan Reviewer role. The original documentation and guidance for the role took the form of a myriad of PDFs, webpages, handwritten lists, and verbal institutional knowledge.

This playbook intends to:

  • serve as a single source of truth for the zoning review process

  • create a template for an onboarding process

  • establish departmental roles and responsibilities

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Streamlining Website Information Architecture

Process mapping and implementation of a user-centered information architecture for a local government’s website and permit system.

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Information Visualization

 

The visuals in the gallery below are as follows:

  1. An infographic for the NYC Historic District Council. A full size image can be downloaded here, and the technical article that this infographic represents can be downloaded here.

Infographic, 2020
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Contact

You can find me living, working, and partaking in water-based recreation in Portsmouth, NH